Training and Development: Back to Basics
I recently came across an article by Cathy Moore entitled the L&D Manifesto that made some interesting points and included links to recommended reading. Cathy presents some good ideas and backs them up with links to supporting articles in her blog. Following are highlights from her article. Please visit Cathy’s blog for additional details.
Key Points – Things to remember:
- Training is not always the solution – ask questions and determine if training or some other approach is required.
- Require that clients (internal or external) set and/or agree to measurable goals and outcomes.
- Don’t forget to perform a needs assessment – even if only at a very basic level.
- Create scenario-based activities for learners whenever possible and appropriate – whether in-class or online.
Recommended Reading:
- Ruth Clark: Elearning and the Science of Instruction
- Julie Dirksen: Design For How People Learn (blog)
- Tom Gram: Practice and the Development of Expertise (blog)
- Dave Ferguson: examples and analysis of job aids
- Dick Handshaw: Proactive Consulting
- Mark Rosenberg: The Fall and Rise of Performance Support
- Allison Rossett: Job Aids and Performance Support
- Dana Gaines Robinson and James Robinson: Performance Consulting: A Practical Guide for HR and Learning Professionals
- Will Thalheimer: Research-to-Practice